Welcome Touch Screen is a touchscreen terminal that simplifies and optimises the handling of incoming flows, thanks to a set of customised features that can be adapted to your industry, your needs and your organisation.
Welcome Touch Screen is a key element in the customer experience. Its features, user-friendly design and 'Plug & Play' nature will benefit both your company and your customers.
MEASURE flows
KNOW your customers BETTER
OPTIMISE your organisation
EVOLVE with usage
OPTIMISE care
SIMPLIFY the customer journey
IMPROVE image
EVOLVE with usage
Data is at the heart of the challenge of improving the customer experience.
With Welcome Touch Screen, you have a global and sharp vision of all flows.
Personalised welcome and guided pathway
Intervention by a qualified member of staff.
Customers, just like employees, often waste time by failing to identify their needs correctly.
With Welcome Touch Screen, as soon as they arrive, customers are invited to identify themselves and indicate their needs.
Personalised welcome and guided pathway
Intervention by a qualified member of staff.
If it isn't indicated, the perceived waiting time is on average 2.5 times longer than the actual waiting time.
With Welcome Touch Screen, the information flow is instantaneous, and waiting time is quantified.
Peace of mind and assurance of optimal care.
The feeling of being taken care of immediately
Customised
features
To suit your uses, needs
and constraints
GDPR-compliant
data encryption
To suit your uses, needs
and constraints
OPTIONS
Choose your WTS: standard / advanced/ customised.
Multi-lingual : Latin and Arabic languages.
Smart ID : NFC identification by contactless bank card or smartphone.
Map-based wayfinding : 3D mapping with directions.
Do not hesitate to contact our team for a personalized demonstration of our solution. It is free and without obligation.
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